Tundra Restaurant Supply Ratings and Reviews

Customer Reviews for Nemco Fresh-O-Matic Countertop Steamer

Nemco Fresh-O-Matic Countertop Steamer

Countertop steamer; Thermalizes precooked and frozen baked goods, meats, seafood, veggies, pasta and more; Electronic control panel with power, heat & water level indicators; Stainless steel exterior; Self-contained water reservoir (use distilled water); Cast aluminum well; WearGuard™ coated tray; Pan dimensions are 11 1/4" wide x 7 1/4" deep x 1 1/4" high; Includes power cord and plug (NEMA 5-15P); UL listed; 1 year warranty
Average Customer Rating:
3 / 5
3
 / 
5
(1 Review) 1
Open Ratings Snapshot
Rating Breakdown 1 review
5 stars
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4 stars
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3 stars
1
2 stars
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1 star
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Customer Questions & Answers:
2 Questions | 2 Answers
Customer Reviews for Fresh-O-Matic Countertop Steamer
Review 1 for Fresh-O-Matic Countertop Steamer
Overall rating 
3 / 5
3 / 5

Good machine but not designed right.

PostedAugust 12, 2012
Customer Avatar
Bemish
from California
Effectiveness 
4 / 5
4 / 5
Value 
1 / 5
1 / 5
I have been using the Fresh-O-Matic steamer for over 25 years. They went from having a handle to push for steam to all electronics. Good design change (the pump handle wore out). But since the change they have not fixed the problems. Water seeps into the electronics and shorts out the machine. I purchased a new machine and it became inoperative within 4 days (shorted out) I had ordered new parts and was able to fix it. This cost an additional $200 after purchasing the machine for $960. Not such a great deal. I have complained numerous times about the design. Their answer is to be more careful adding water?? Good machine poor desing
Pros: High quality
Cons: Not durable
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