Tundra Restaurant Supply Ratings and Reviews

Customer Reviews for Boxer 20 Qt Commercial Mixer w/ Meat Grinder

Boxer 20 Qt Commercial Mixer w/ Meat Grinder

Commercial 20qt mixer with guard; Three Fixed Speeds; Easy Speed Shift; Heavy duty Construction powerful 1/2 horsepower motor; #12 hub; Direct drive 100% gear driven transmission; Includes: Dough hook, wire whisk, spatula, 20qt stainless steel mixing bowl, #12 meat grinder head attachment with 1/8" & 5/16" plates (1/2" plate available); One year parts & labor warranty; NSF certified
Average Customer Rating:
1 / 5
1
 / 
5
(2 Reviews) 2
Open Ratings Snapshot
Rating Breakdown 2 reviews
5 stars
0
4 stars
0
3 stars
0
2 stars
0
1 star
2
Customer Questions & Answers:
4 Questions | 4 Answers
Customer Reviews for 20 Qt Commercial Mixer w/ Meat Grinder
Review 1 for 20 Qt Commercial Mixer w/ Meat Grinder
Overall rating 
1 / 5
1 / 5

PostedMay 12, 2013
Customer Avatar
The chocolatier
from Holladay Utah
I bought this mixer for an artisan chocolate shop to mix fondants, truffles, and to whip cream. As soon as the warranty expired (one year), the machine started to shut off after one minute of operation. Now it only runs for about ten seconds before it shuts off. I can't even find out who makes this mixer or find any one who fixes it. I would avoid this mixer at all costs.
Cons: Not durable
+2points
2of 2voted this as helpful.
Review 2 for 20 Qt Commercial Mixer w/ Meat Grinder
Overall rating 
1 / 5
1 / 5

Very unsatisfied with product.

PostedOctober 19, 2010
Customer Avatar
Anonymous
from Placerville, CA
Effectiveness 
1 / 5
1 / 5
Value 
1 / 5
1 / 5
I bought this mixer grinder for a sausage making business. The knife part of the grinder shattered when I turned it on for the first time, before I could grind any meat. Tundra sent me a replacement knife for it which didn't fit the auger, then Vollrath was supposed to send an entire replacement grinder which still hasn't arrived. 2 months into my business I have not been able to use it at all for the purpose I bought it for and to make matters worse, Tundra informed me I probably cannot return machine to manufacturer. Additionally, there are only 3 gears and you cannot switch between gears while the machine is running. There is also a safety cover which makes it difficult if not impossible to add liquid while mixing which is crucial for making sausage as well as for mixing a wide variety of things. I have had a very unpleasant experience with this product so far.
Cons: Low quality, Not durable
+1point
6of 11voted this as helpful.